Shipping policy

Processing Time

We pack and dispatch all orders within 1–2 business days. Orders placed on weekends or public holidays will be sent the next business day.

Shipping Locations

We currently ship to New Zealand and Australia.

Shipping Rates

Shipping is tracked and calculated at checkout based on your location.

Enjoy free shipping on all orders over $65.

Estimated Delivery Times

• New Zealand: 2–5 business days
• Australia: 5–10 business days

Tracking

You’ll receive a tracking link via email as soon as your order is on its way.

Need Help?

If your order hasn’t arrived within the expected timeframe, contact us at info@theshuteyeclub.com and we’ll happily look into it.